Frequently Asked Questions
Everything you need to know about our premium bronze home accents.
What materials are used in Timeless Bronze products?
We use high-grade, authentic bronze alloys and solid brass to ensure durability and a premium weight. Each piece is finished with a protective coating to prevent unwanted oxidation while maintaining its classic luster.
How long does shipping take for home decor items?
Standard shipping typically takes 5-7 business days within the continental United States. For custom-ordered hardware or larger statuary, please allow up to 14 business days for specialized packaging and transit.
Do you offer a warranty on your hardware and fixtures?
Yes, all Timeless Bronze products come with a 2-year limited warranty against manufacturing defects and structural integrity issues. We stand by the craftsmanship of our home collections.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-engraved pieces or bespoke architectural hardware are final sale.
How should I clean and maintain my bronze pieces?
To maintain the finish, simply wipe with a soft, dry microfiber cloth. Avoid using harsh chemical cleaners or abrasive pads, as these can strip the protective sealant and alter the natural patina.
Can your outdoor bronze items withstand extreme weather?
Our outdoor collection is specifically engineered to be weather-resistant. While bronze naturally develops a deeper patina over time when exposed to the elements, our outdoor-rated pieces are treated to prevent corrosion.